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Privacy Policy

Last Updated: Jan, 2026 - 2nd Edition

1. Introduction

Dontistbay (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place an order, or interact with our services.

2. Information We Collect

We may collect the following types of information.

  • Personal details: name, email address, phone number, billing/shipping address.
  • Account information: login credentials, order history, preferences.
  • Payment details: processed securely through third-party payment providers (we do not store full card numbers).
  • Technical data: IP address, browser type, device information, cookies, and usage analytics.

3. How We Use Your Information

Your information is used to:

  • Process and deliver orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, product catalog, and user experience.
  • Send order updates, promotional offers, and newsletters (you may opt out anytime).
  • Comply with legal obligations and prevent fraud.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Trusted service providers (payment processors, shipping couriers, IT support).
  • Legal authorities when required by law or to protect our rights.

5. Data Security

We implement industry‑standard measures to protect your data, including:

  • SSL encryption for transactions.
  • Secure servers and restricted access.
  • Regular monitoring for vulnerabilities.

6. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences.
  • Improve site performance.
  • Provide personalized product recommendations. You can manage cookie settings through your browser.

7. International Data Transfers

As we serve customers in multiple regions, your data may be transferred and stored outside your home country. We ensure appropriate safeguards are in place to protect your information.

8. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data.
  • Request a copy of your information.
  • Opt out of marketing communications.
  • Restrict or object to certain processing activities.

9. Retention

We retain personal data only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at helpdesk@dontistbay.com

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Professional Use Disclaimer

All products listed on Dontistbay are intended strictly for professional use. Purchases are limited to licensed dentists, registered dental clinics, and certified medical institutions or authorized by one. By placing an order, you confirm that you are authorized to procure and use dental equipment and supplies in a clinical or hospital setting. Dontistbay reserves the right to verify credentials and cancel orders that do not meet these criteria.

The sale of these item's may be subject to regulation by the U.S. Food and Drug Administration and state and local regulatory agencies. If so, do not buy these item's unless you are an authorized purchaser. If these item's are subject to FDA regulation, We will verify your status as an authorized purchaser of this item before shipping of the item.